Technology Partners is currently seeking a talented IT Support Specialist.
Do you have experience with Hardware and Software Troubleshooting?
Let us help you make your next big career move a reality!
What You Will Be Doing:
We are seeking a dedicated IT Support Specialist to provide support for laptops, desktops, rugged laptops, and iPads. This role involves hardware break/fix, software support, device installation, and lifecycle replacement for both office and mobile devices. The specialist will also handle deployment, enrollment, and cellular activation for mobile devices.
Key Responsibilities:
- Provide hardware break/fix and software support for laptops, desktops, rugged laptops, and iPads.
- Perform device installation and lifecycle replacement.
- Deploy, enroll, and activate cellular service for mobile devices (iPhones and iPads).
- Perform device imaging and re-imaging to resolve technical issues.
- Manage inventory for spare equipment.
- Provide technical support for training classes held on-site.
- Offer day-after support for major application releases and updates.
- Travel to and support multiple office buildings within a 1-2 hour radius.
Required Skills & Experience:
- Experience with hardware and software troubleshooting for laptops, desktops, and mobile devices.
- Experience with device imaging and re-imaging.
- Experience with mobile device deployment, enrollment, and cellular activation.
- Ability to manage equipment inventory.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Reliable transportation and a valid driver's license.
Desired Skills & Experience:
- Experience with ruggedized laptops.
- Experience with mobile device management (MDM) systems.
- Experience providing technical support for training sessions.
- Experience supporting application releases and updates.
- A+ Certification or other relevant technical certifications.
- Experience with basic networking principles.
Pay: $20.30 – $29.00 /hr.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Keywords: IT Support, Hardware Support, Software Support, Device Management, Mobile Device Activation, Troubleshooting, Inventory Management
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.
Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.
