Technology Partners is currently seeking a talented Human Resources Generalist.
Do you have experience in HR support, benefits administration, employee relations, and case management systems?
Let us help you make your next big career move a reality!
What You Will Be Doing:
This position provides frontline support and timely HR Service to all associates (U.S. and Canada) and family members, as well as applicants, candidates, and third-party vendors. You will answer general HR questions and inquiries, in addition to complex questions or scenarios requiring HR explanation, guidance, and/or consultation in gray areas where little or no guidance is available.
Key Responsibilities:
- Administer HR plans and procedures, including updating and maintaining policies and employee handbooks.
- Support compensation program administration and performance evaluation processes.
- Perform benefits administration, including claims resolution, reporting changes, approving invoices, and communicating benefit details.
- Maintain affirmative action programs and associated reporting and documentation.
- Support employee relations, including counseling and exit interviews when needed.
- Maintain HRIS records and generate required reports.
- Assist with talent acquisition, recruitment activities, and onboarding processes.
- Organize training and development programs and assist with employee performance review cycles.
- Provide guidance to employees on HR-related topics such as leaves, benefits, and compensation.
- Analyze HR metrics such as time-to-hire and turnover.
- Maintain employee records in both digital and physical formats.
- Ensure compliance with labor laws and internal policies.
- Respond to phone and written HR inquiries via ServiceNow.
- Serve as first-level support for questions related to benefits, compensation, performance, conduct, promotions, separations, policies, and transfers.
- Use de-escalation techniques for employees experiencing work-related stress or personal concerns.
- Collaborate with cross-functional HR teams to escalate or redirect inquiries as appropriate.
Required Skills & Experience:
- Bachelor’s degree preferred, OR 2+ years of related HR experience.
- At least 2 years of HR, HR support, or HR customer service experience.
- Experience with HRIS and case management platforms (ServiceNow or Salesforce preferred).
- Strong organizational, judgment, analytical, and problem-solving skills.
- Ability to handle sensitive HR matters with professionalism, confidentiality, and empathy.
- Strong communication skills, with the ability to explain HR concepts clearly.
- Ability to work in a fast-paced and service-focused environment.
Desired Skills & Experience:
- HR Generalist experience strongly preferred.
- HR certifications (aPHR, PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
- Experience administering benefits, compensation, and performance management programs.
- Familiarity with onboarding, training coordination, and employee relations.
- Experience gathering and utilizing HR metrics.
- Experience supporting both U.S. and Canadian HR matters (preferred but not required).
Pay: $20.29 – $28.99 /hr.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Keywords: HR Generalist, HR Service, HR Support, Employee Relations, Benefits Administration, Compensation, HR Policy Interpretation, Policy Implementation, Case Management
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.
Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.
