Technology Partners is currently seeking a talented Engineer 2.
Do you have experience triaging problems, determining root causes, and driving resolutions effectively?
Let us help you make your next big career move a reality!
What You Will Be Doing:
As an Engineer 2, you will collaborate with management, departments, and customers to identify end-user requirements and specifications for infrastructure monitoring and event management. Your role will involve evaluating customer needs, developing high-quality monitoring solutions, automating workflows, and utilizing your technical expertise to solve business problems. You will assess technology effectiveness through requirements gathering, testing, research, and make recommendations for improvements that enhance quality and effectiveness. Additionally, you will administer and maintain monitoring and event management tools.
Key Responsibilities:
- Process customer requests to add, change, or remove alerting or monitoring.
- Provide guidance on monitoring and event standards.
- Aid in problem coordination by assessing current and historical information to triage issues and identify root causes.
- Configure, disperse, and escalate custom alerts to appropriate teams for quick issue isolation.
- Automate work tasks and create scripted monitoring solutions in a hybrid environment (cloud, on-prem, and hosted).
- Deliver performance notifications for unexpected events that deviate from existing baseline thresholds.
Required Skills & Experience:
- 3+ years of related experience.
- Experience with cloud technologies such as AWS or Azure.
- Proficiency in scripting languages such as Bash, Shell, and/or Python.
- Proficiency with Linux user interface and commands.
- Excellent communication skills.
- Strong teamwork abilities in a collaborative environment.
- Good troubleshooting and problem-solving skills.
- Ability to quickly triage problems, determine root causes, and drive resolutions.
- Commitment to incorporating security into all decisions and daily job responsibilities.
Desired Skills & Experience:
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field.
- Experience with technologies and tools such as Netcool, Netcool Impact, Nagios, SCOM/SCOrch, TeamQuest, ITNM, VitalSuite.
- Familiarity with virtualization technologies.
- Experience with Jira, Confluence, ITIL, and IT Service Management.
Pay: $49 – $70 /hr.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Keywords: Engineer, Infrastructure Monitoring, Event Management, Cloud Technologies, AWS, Azure, Scripting, Bash, Python, Linux, Troubleshooting, Automation, IT Service Management
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.
Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.
