Technology Partners is currently seeking a talented Clinical Application Specialist. Do you have experience with Radiology workflows and IT systems? Let us help you make your next big career move a reality!
What You Will Be Doing:
This role will contribute to successfully adopting the Radiology's Digital Solutions portfolio through expert product training, system organization, and best-in-class industry and clinical workflow expertise. These efforts will provide significant value to company customers as they work to achieve specific outcomes through the adoption of company enterprise systems.
Key Responsibilities:
- Coordinate, Schedule, and Execute on-site and virtual education sessions
- Manage training documentation and report on education outcomes
- Provide subject matter expertise to cross-functional groups including Support, Sales, and Marketing
- Provide routine data organization within customer servers
- Assist in the creation and revision of education content as needed
- Gathers customer feedback, contributes to continuous improvement efforts and other strategic projects across the digital organization
- Contribute to knowledge management initiatives to include knowledge base article creation
- Build and maintain customer relations while maintaining high levels of customer satisfaction
- Build and maintain expertise with the company's current software offerings as well as new versions and revisions
- Assist in reporting and interpretation of training and customer health KPIs
- Contribute to process creation and refinement within the Digital Radiology Business
- Cross-functional collaboration to support new clinical application onboarding
- Support Sales and Marketing through assistance with customer demonstrations and evaluations
- Represent the company at conferences and trade shows both virtually and in person
Required Skills & Experience:
- Associate degree in a relatable technical/clinical discipline such as Radiologic Sciences or Information Technology with a minimum of 6 years of relevant experience, or, bachelor's degree with a minimum of 4 years of relevant experience or master's degree with a minimum of 2 years of relevant experience
- Radiologic Technologist (RT) Certification – ARRT
- Strong presentation, verbal, and communication skills
- Ability to effectively communicate with individuals of varying educational backgrounds and skill levels
- Ability to problem solve, manage complexity and ambiguity
- Hands-on mentality, self-motivation, team-player attitude, detail orientation, and a result-driven mindset
- Strong understanding of Radiology and associated IT workflows, including RIS, PACS, DICOM, and HL7
- Proficiency in MS Office suite
- Ability to quickly learn new technologies and software systems such as Salesforce, Kimble, and ServiceMax
- Strong time management skills
Desired Skills & Experience:
- Security + Certification (CompTIA)
- CIIP Certification
- CT, MR Modality, or Quality Management is highly preferred
- Knowledge of patient dose management software, electronic medical record systems, and/or PACS systems
Pay: $58.80 – $84.00 /hr.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Keywords: Clinical Application Specialist, CAS, Radiology, Digital Solutions, Medical Imaging, IT, Software, Training, Education, Customer Support
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.
Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.
