Usability Specialist - Intermediate

San Francisco-San Mateo-Redwood City, CA

Posted: 01/31/2019 Job Category: Software Dev. - General/IT Job Number: 139062

Are you looking for a new and challenging opportunity? Do you have experience with UX? Technology Partners can help you make your next big career move a reality.



Technology Partners is currently seeking a talented person for a Usability Specialist - Intermediate position.



What You Will Be Doing:

You will represent Climate to our farmer and retailer customers in a professional manner consistent with our brand: in-person, email and telephone calls. You will select and use appropriate research methods and tools based on research needs and goals. You will also partner with Design and Product to identify and prioritize research needs and outcomes. You will coordinate the logistics of executing user research studies. You will moderate 1:1 and group panels. You will manage customer recruitment based on data metrics and track participation and incentive allocation. You will also document, compile, synthesize and communicate research findings and actionable recommendations to help inform decision making. You will execute unmoderated card sorts, tree tests and usability studies with UserZoom. You will participate in competitive analysis and heuristic studies. You will self-starter who can work independently as needed and collaborate within project teams. You will travel to customer sites and other events, primarily in the Midwest. You will collaborate with UX designers, content strategists, product managers, engineers and data scientists. You will solicit feedback and contribute constructively to design reviews. You will also create a strong design point of view, backed up by personal expertise, design rationale, customer data, and industry trends.



What We Are Looking For:

  • 5+ years experience in UX or user research for digital products, including web and mobile

  • Ability to balance and synthesize quantitative data and qualitative feedback

  • Ability to frame, organize and communicate your work and help others understand how it fits into the design process, including non-designers

  • Understanding and awareness of the user experience

  • Bachelors degree in Research, Human-Computer Interaction Design or other relevant field

  • Link to an online portfolio with work samples



It Would Be Great, but Not Required, if You Had:

  • Advocate for UX research and an interest in teaching others how to use research

  • Experience using the Google product suite

  • Endlessly curious

  • Detail oriented

  • Customer-centric point of view

  • Tenacious about solving problems and seeing projects through to the end

  • An appreciation for the craft of Design

  • Ability to speak about your work with measured passion and data

  • Energy amplifier - things get better when you enter the room

  • Quick and dirty feedback is your oxygen when breathing life into an idea



If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:



  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program



Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!



Looking for more opportunities with Technology Partners?


Check out jobs.technologypartners.net.



Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
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