St. Louis, MO
Are you looking for a new and challenging opportunity? Do you have experience with SAP Basis Administration? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented person for a Service Operations Engineer - Senior position.
You will be working with our managed service provider resolving routine to moderately complex administrative and support issues. You will have oversight of incidents, work orders and problem reports from our MSP. You will follow directions from the Technical Service Manager on best practices to engage managed service providers. You will participate and run daily calls with the MSP on routine steady state operations. You will also provide collaboration services to SAP-based development and application support teams. You will understand data architectures and process models within SAP as directed by Technical Service Delivery Manager or Service Delivery Manager. You will ensure/verify MSP is monitoring SAP systems. You will understand interfaces between SAP Basis, NetWeaver and external systems. You will also understand the SAP Data Dictionary and Oracle database objects. You will consult MSP on the migration of SAP application programs and data dictionary objects into production. You will oversee MSP working on cutover implementation support. You will consult System rebuild and copies. You will also consult BASIS configuration administration. You will be collaborating with the team to track metrics, assure Service Level Agreements are met and participate in change management processes. You will provide 24x7 emergency SAP Basis support on a rotating schedule. You will have the ability to run unplanned system events and communicate with the non-technical audience on the status of the incident. You will be supporting a global customer base and for major system changes supporting on-site weekend work.
If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.technologypartners.net.
If I had to sum up our relationship in one word it would be quality. Quality organization, quality employees, and they help us provide a quality product.
Mary Heger, CIO & Vice President of Ameren
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