Service Operations Engineer - Intermediate

San Francisco-San Mateo-Redwood City, CA

Post Date: 03/29/2018 Job ID: 137315 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience monitoring, troubleshooting and diagnosing infrastructure systems? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for a Service Operations Engineer - Intermediate position.

What You Will Be Doing:

You will ensure the highest level of uptime and Quality of Service (QoS) for our farmers through operational excellence. You will be an escalation point for all production issues and partner with App teams to drive incident management process. You will also collaborate with App teams to build reliable, secure and faster microservices. You will design and maintain production monitoring systems. You will troubleshoot performance and stability issues using a wide variety of tools. You will recommend and implement exceptional engineering practices towards ensuring performance, reliability, and measurability at massive scale.

What We Are Looking For:

  • Proficiency in a Unix/Linux environment

  • Experience with Service Oriented Architectures (SOA)

  • 5+ years of experience with monitoring, troubleshooting and diagnosing infrastructure systems

It Would Be Great, but Not Required, if You Had:

  • Experience with configuration management tools such as Chef, Ansible or Puppet

  • Experience with any public cloud based provider such as Amazon Web Services, Microsoft Azure, or Google Cloud Compute

  • Expertise in open source monitoring systems (Prometheus, Sensu), NewRelic and Splunk.

  • Experience with Service Oriented Architectures (SOA), Docker Containers and scheduling frameworks (e.g Kubernetes, Amazon ECS)

  • Experience with Jenkins or other CI/build tools

  • Familiarity with distributed data platforms (e.g. DynamoDB, Hadoop, EMR, Spark, PostGIS, ElasticSearch)

  • Experience with languages (Python, Java)

  • Maturity, judgement, negotiation/influence, analytical, and leadership skills

  • Strong written and verbal communication skills

  • BS or higher in Computer Science

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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