St. Louis, MO
Are you looking for a new and challenging opportunity? Do you have experience with IT support? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented person for a Service Desk Analyst position.
You will do end-user remote desktop support to identify and repair IT systems for employees. You must be able to create a positive and lasting experience with customers. You must be able to think critically to identify root causes of issues and communicate effectively with end-users. You will serve as contact center agent primarily communicates with customers via telephone; some email, chat, and walk-ins. You will able to interpret company IT strategic plans and formulate decisions that align with strategic goals. You will work with others in the department to perform routine issue resolution. You will general end-user assistance and after-hours IT support. You will do a scheduled rotation of after-hours on-call support for customers. You will also provide general end-user assistance for software installation, problem resolution, cybersecurity reporting (phishing attempts), and other duties as required.
If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.technologypartners.net.
Technology Partners has amazed me. To this day, our partnership with them is one of the best business decisions we've made.
Alice Lawrence, CEO of Jordan Lawrence
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