Are you looking for a new and challenging opportunity? Do you have experience with Business Analysis? Technology Partners can help you make your next big career move a reality.
Our client is currently seeking a talented person for a Senior Business Analyst - CRM.
What You Will Be Doing:
As a Senior Business Analyst, on the Customer Relationship Management (CRM) Team, you will be responsible for developing, interpreting, reviewing, validating, documenting and maintaining business and functional requirements. You will evaluate business requests to determine feasibility, research and identify options and recommend solutions that best serve business needs. You will also present information and track and respond to questions related to business standards. Also, you may participate in acceptance testing, identify potential problems and research opportunities to minimize complexity. You will actively investigate, interpret, collaborate, understand and document, the application functionality from the business perspective. You will need to acknowledge and interpret the business goals, objectives and desires for application improvement through system enhancements, process improvements, and issue resolution.
What We Are Looking For:
*****C2C not allowed, must be out W2*****
Must be presently authorized to work in the U.S. Without a requirement for work authorization sponsorship by our company for this position now or in the future
4+ years of IT Business Analyst experience or similar analytical experience
2+ years of experience with Microsoft Dynamics CRM platform
Excellent analytical and problem-solving skills
Must have strong attention to detail and ability to document both functional information and processes
Experience in leading large-scale projects from requirements gathering to effectively communicating with the business as well as the CRM team
Participate in design session to help shape the direction of the CRM system development
Must be organized with the ability to handle multiple projects simultaneously and adhere to timelines
Possess exceptional communication skills; verbal, written and presentation
Must have proven experience in communicating and collaborating with all levels of management
Ability to clearly define and create detailed documentation to describe complex business processes to the lowest level
Experience working with enterprise wide systems
Basic knowledge of JIRA/Confluence or another Project Tracking System
Familiarity with regression testing, release testing, and troubleshooting system issues
Must have strong working knowledge of Word, Excel, Power Point and Visio 2010
Experience displaying leadership, team centric and strong solution orientation skills
Consistently demonstrates personal ownership of tasks, projects and job performance
Ability to work with development team members to communicate a detailed understanding of business requirements
Experience developing end user "call to action" documents, training materials and detail job duty documentation
Ability to collaborate with developers to establish the technical vision and analyze options to complete a customer request
Strong people and management skills to interact with colleagues, cross-functional teams, and third-party vendors
Basic knowledge of project management
Ability to maintain confidential information
Must be committed to incorporating security into all decisions and daily job responsibilities
It Would Be Great, but Not Required, if You Had:
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience with Microsoft Cloud and Azure is preferred
If this position sounds like you, WE SHOULD TALK!
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
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