Are you looking for a new and challenging opportunity? Do you have experience with SAP Transactions? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented Material-Handling Functional Support Analyst.
What You Will Be Doing:
You will provide high level of customer service by providing prompt support via telephone, email, and or instant messaging. You will ensure optimal performance and usability for the various systems users and provides root cause analysis with recommendations for improvements. You will research and resolves problems and when necessary works with appropriate technical teams for further assistance. Requests could include: How to's; Tactical workflow changes; One-on-one ("ad-hoc") training; Requests for analysis from functional managers. You will communicate to end-users and business partners to inform them of problems, solutions, application outages, monthly and year-end reminders, etc. You will understand MH Fulfillment and, eventually, the Order-to-Cash & Transportation processes and proactively identify/resolve issues that cross functional teams. You will proactively identify business process issues manifested in application data.
What We Are Looking For:
Knowledgeable and proficient with all SAP Transactions within the below SAP modules
SAP WM Warehouse Management - 3 to 5 years experience
Extended Warehouse Management (EWM) - 2 to 5 years experience
Material Management and Inventory Management (MM-IM) - 3 to 5 years experience
Third Party WMS (Cambar) would be a plus
Transportation Management System (TM) would be a plus
SQL (AQT knowledge a plus)
Industry Knowledge of Warehousing (particularly from the food industry)
In-depth functional knowledge of the assigned support processes (e.G. Data, roles, and transactions associated with Supply chain end-to-ends)
Actual end user experience required
Understand the Key Performance Indicators (Cockpit Data), e.G. The number of open transfer orders, pallets that haven't been confirmed to a bin, etc.
Ability to comprehend, IT concepts pertaining to SAP and the interface to third party applications (I2, Cambar, EDI, etc.), e.G. IDOC basic content, EWM queues
Knowledge of supply chain process including receiving, warehousing, materials accounting, packaging, and shipping
Excellent verbal and written communication skills (including command of the English language both verbal and written in a business setting)
Strong analytical skills
Strong interpersonal skills
Strong customer service skills
Ability to multi-task successfully
Patience and the ability to maintain composure and be pleasant under pressure
Must be self-motivated
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
Health, Dental, and Vision insurance
401(k) retirement plan
Long and Short-Term disability
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.Technologypartners.Net. Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.