IT Infrastructure Process Mgr. (Release Mgmt.) - S

St. Louis, MO

Post Date: 04/20/2018 Job ID: 137468 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with Systems Development? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an IT Infrastructure Process Mgr. (Release Mgmt.) position.

What You Will Be Doing:

You will assist security team by pulling and analyzing data from the CMDB. You will document functional and technical requirements. You will also identify gaps and propose remediation actions. You will also provide updates to and take direction from Configuration Manager. You will build and maintain CI relationships within Configuration Management Database (CMDB). You will work with CI Owners to identify and understand CI relationships. You will maintain and map application to application dependencies in the CMDB. You will recommend process improvements and metrics to maintain data. You will propose on-going reporting to aid the security team quickly identify vulnerabilities. You will also present regular status updates to leadership on progress and changes.

What We Are Looking For:

  • Bachelors degree in Computer Science, Information Systems or similar discipline required

  • Expertise in Configuration Management, processes, standards, and templates

  • Must be familiar with System Development Lifecycle Methodology

  • Proven ability to conduct research into a wide range of computing issues as required

  • Excellent written and oral communication skills

  • Ability to present ideas in business-friendly and user-friendly terms

  • Proven analytical, evaluative, and problem-solving abilities

  • Exceptional customer service orientation

  • Strong documentation skills

It Would Be Great, but Not Required, if You Had:

  • Experience with the design and operation of ITIL processes in a global enterprise

  • BMC Remedy experience

  • ITIL Foundation Certification or higher

  • Discovery experience

  • Experience with BMCs Suite of applications for Configuration, Change, Incident, Problem & Knowledge Management, and Automation

  • Ability to write and customize SQL queries to assist in data extraction

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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