IT Infrastructure Admin (Deskside) - Intermediate

St. Louis, MO

Posted: 08/01/2019 Job Category: Software Dev. - General/IT Job Number: 140105

Are you looking for a new and challenging opportunity? Do you have experience with IT? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an IT Infrastructure Admin (Deskside) - Intermediate.

Summary:
Expertise in general workstation technologies required for Windows and Apple MacBook devices, including OS, Microsoft Office, drivers, Anti-virus and encryption software, scripting, PC automation tools and testing, Remedy/ServiceNow skills, printing and basic networking skills is critical. Your responsibilities will include hardware services (deployments, repairs, upgrades), software services (Windows, iOS, Mac) and mobility services. Lab environment automation experience is preferred. Must be conscious and adhere to Information Security compliance requirements including Legal Hold, Data Loss Prevention, Malware Response, etc., as well.

What You Will Be Doing:
You will monitor and update Help Desk incident and work order tickets in Remedy within Service Level Agreements. You will provide Level 2 support for Endpoint Issues in-person at the desk. You will provide PC services including imaging, re-core, deployment, repair, upgrade and asset management, IMAC. You will also provide end-user software services for Windows, iOS, Mac, Android. You will provide dispatch service to remote users or sites (service end-user at their location). You will deliver prepared training to users at sites for new equipment and software. You will have the ability to travel to remote sites as needed (scheduled or on-demand). Must have a clean, full valid driving license. You will also have the ability to work off hours if needed.

What We Are Looking For:
  • ITIL Foundation (Required)
  • Microsoft Certified Professional (MCP) and MCSA Windows 10 (Required)
  • HDI Desktop Support Technician OR CompTIA A+ Certification (Required)
  • CompTIA Network+ Certification (Preferred)
If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:
  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?

Check out jobs.Technologypartners.Net.
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
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