IT Infrastructure Admin (Deskside) - Intermediate

St. Louis, MO

Post Date: 02/27/2018 Job ID: 137095 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with Desktop Support? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an IT Infrastructure Admin (Deskside) - Intermediate position.

What You Will Be Doing:

You will monitor and update Help Desk incident and work order tickets in Remedy within Service Level Agreements. You will provide Level 2 support for Endpoint Issues in-person at the desk. You will provide PC services including imaging, re-core, deployment, repair, upgrade and asset management. You will also provide end user software services for Windows, iOS, Mac, Android. You will provide dispatch service to remote users or sites (service end user at their location). You will deliver prepared training to users at sites for new equipment and software. You will have the ability to travel to remote sites as needed (scheduled or on-demand). You will also have the ability to work off hours if needed.

What We Are Looking For:

  • Must have outstanding and highly-professional verbal and written English communications skills and effective at communicating highly technical issues in a non-technical manner, considerate of each Customers focus and priority.

  • PC Hardware, peripheral, mobile devices, printer, networking and support experience.

  • Knowledge and understanding of system management services (i.e. Altiris, MS SMS)

  • Must have clean, full valid driving license.

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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