IT Infrastructure (Helpdesk)-Intermediate

San Francisco-San Mateo-Redwood City, CA

Post Date: 06/26/2018 Job ID: 137924 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with IT? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an IT Infrastructure (Helpdesk)-Intermediate position.

What You Will Be Doing:

You will support aspects of our office IT infrastructure, including design, implementation, and end-user interaction. You will support focus on Google and MAC environment. You will also assist users in person, by phone, and via remote desktop software. You will support email, file/print, cloud services. You will support Windows and Mac laptops, image new laptops. You will also handle setup and teardown of user accounts. You will set up desks for new hires. You will phone system support. You will do conference room, audio/visual systems, and video conference support. You will also assist with IT and A/V setup for presentations and company events.

What We Are Looking For:

    • Excellent Customer Service and a willingness to learn.


    • Experience supporting a mixed Windows/Mac environment.


    • Experience supporting and maintaining an office network.


    • Experience with Apple and PC hardware.


    • Experience with Google apps (Gmail, Calendar, Docs, etc.) strongly preferred.


    • Excellent communication ability.


    • Great teamwork, analytical, and problem solving.

It Would Be Great, but Not Required, if You Had:

    • Experience supporting VPN, Active Directory, LDAP servers and more.


    • Experience with audio/visual, conference room display, and Polycom or Cisco video conference systems.


    • Scripting ability.

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

    • Health, Dental, and Vision insurance


    • 401(k) retirement plan


    • Long and Short-Term disability


    • Life insurance


    • Direct deposit


    • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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