IT - Audio/Visual Collaboration Specialist

St. Louis, MO

Posted: 11/20/2018 Job Category: Software Dev. - General/IT Job Number: 138669

Are you looking for a new and challenging opportunity? Do you have experience in Audio/Visual? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an IT - Audio/Visual Collaboration Specialist position.

What You Will Be Doing:

You will develop, deliver, and maintain a secure, stable and progressive audiovisual and conference room environment both on-premises and in the cloud to enable co-workers to digitally participate in meetings reducing travel time, provide easy and simple to use conference room technologies, enable sharing and effective collaboration on content by reducing the need to print hard copies for meetings, increase the availability of conference rooms, and to modernize and enhance co-worker workspace/training/huddle/conference room experience. You will adhere to all aspects of general computer controls necessary to ensure the effective, secure and regulatory compliant operation and administration of the company's Digital resources and consistent integrity of the various systems of data to better govern the technologies and associated process thereby keeping O&M costs low. Research new developments and trends in the industry to maintain the professional expertise to assist in technology planning and influence the technology standards used by the company. You will be enthusiastically teaching our co-workers and promoting self-service on how to best interact with and utilize audiovisual and conference room technologies, providing guidance and support as needed via multiple channels including face to face interaction, e-mail, telephone, and Yammer. You will be liaising with our various company Digital teams including Network Engineering and Operations to ensure that the audiovisual and conference room technologies are flawlessly implemented in current and new locations. You will be researching new and innovative solutions to the technical challenges that arise; managing the resulting initiatives. You will be acting as a subject matter expert to team members and cross-team peers, through hosting knowledge sharing sessions, creating technical documentation, and providing one-on-one training. Coordinate tracking and reporting on event host satisfaction, conference room system status, utilization, and reliability. You will be ensuring individual goals are met, such as customer satisfaction survey scores and SLAs. You will also be representing the department and our technical capabilities in cross-functional meetings with business line and company Digital co-workers. You will be handling multiple priorities and participating in after-hours work, as needed.

What We Are Looking For:

  • Associate's Degree in Computer Science, Management Information Systems, Engineering, or equivalent computer or business related degree from an accredited college or university, OR 60 credit hours toward completion of a Bachelor of Science Degree in Computer Science, Management Information Systems, Engineering, or equivalent computer or business related degree from an accredited college or university required.

  • Relevant experience in lieu of degree will be considered. 2 plus years of experience with all areas of A/V including live event production and streaming, meeting content distribution, and conference room collaboration equipment required.

  • Experience with Crestron Software/Hardware, Fusion/Teem, Skype for Business, Skype Broadcast, Microsoft Stream, Microsoft Teams, Conference Room Hardware including Projectors/Televisions/Monitors, Microsoft Surface Hub, StarLeaf GTM, Shure, Polycom, and more required.

  • Ability to read, understand, and markup CAD Drawings, Room Layouts, etc. preferred.

  • Industry certifications like CTS, VTC, Crestron preferred Knowledge of Crestron programming and experience with audio/video signal switching and processing is preferred.

  • Strong organizational, planning and prioritizing, and project management skills with a passion for detail required

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Nicole Field

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