HR Information Architect / Analyst

St. Louis, MO

Posted: 08/31/2018 Job Category: Software Dev. - General/IT Job Number: 138286

Are you looking for a new and challenging opportunity? Do you have experience with knowledge base design and management? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an HR Information Architect / Analyst position.

What You Will Be Doing:

You will consult with a knowledge base working group to provide expertise on creating and improving the HR internal knowledge base and associate-facing websites. The goal is to ensure all content is included and is formatted in a way that is easy to use.

What We Are Looking For:

  • Minimum 2 years of experience in knowledge base design and management; ability to configure knowledge base workflow

  • Expertise in website search features and organizing content that is easily found and searchable

  • Knowledge of information architecture and information design concepts, practices, and techniques for application support information and web content development

  • Knowledge of documentation development processes

  • Ability to identify knowledge content needs

  • Ability to analyze, organize, design, write, and edit content

  • Able to demonstrate effective listening and interviewing skills to gain information from business owners, project teams, and users

  • Ability to effectively organize information

  • Strong collaboration skills

  • Excellent communication skills - written and verbal

It Would Be Great, but Not Required, if You Had:

  • Bachelor's degree required or equivalent experience.

  • Experience in knowledgebase structure creation in a call center environment

  • Experience partnering with business customer groups to drive consensus on approach for effective knowledgebase content

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Nicole Field

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