Field Services Specialist Client Support

Seattle-Bellevue-Everett, WA

Posted: 08/14/2019 Job Category: Software Dev. - General/IT Job Number: 140181

Are you looking for a new and challenging opportunity? Do you have experience with supporting clients in an IT environment? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented Field Services Specialist Client Support.

What You Will Be Doing:
Your primary mission will be to work with the local team to maintain and troubleshoot the internal systems (PCs, servers, network, etc.) that keep the business going. Your responsibilities will range from new hire setup, desktop support, computer build-outs and deployments. You will be providing localized implementations, high quality and effective end user Level 1 and 2 support for hardware and software on everything from: client workstations, office network printers, servers, telecommunication infrastructure and network devices. You would also serve as the communication liaison with 3rd party support vendors, while ensuring the respect of the company Security and Compliance standards.

What We Are Looking For:
  • Good communication skills with various levels of the business, enthusiasm, and aptitude at independent problem solving are a must.
  • Work with multiple departments and be highly collaborative internally to provide exceptional customer service with a sense of urgency working closely with other team members in region and North America to coordinate support.
  • Attention to detail and keen sense of follow-up is required to be successful.
It Would Be Great, But Not Required, If You Had:
  • Windows 10, Office 365 Pro Plus and suite of applications such as OneDrive, SharePoint, Teams, etc.; and also Imaging (PXE), SCCM, Mobile Devices (configuring any Mobile device management platform: iPhone/Android using Intune.
  • Experience with Video Conferencing (Telepresence and or Skype conferencing) is a big plus
  • Wi-Fi troubleshooting experience
  • Network printing experience is a plus
  • Simple Network knowledge and troubleshooting experience
  • Active Directly experience is a plus
If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:
  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?

Check out jobs.Technologypartners.Net.
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Brittany Mueller
Account Manager

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Technology Partners has amazed me. To this day, our partnership with them is one of the best business decisions we’ve made.

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