St. Louis, MO
Are you looking for a new and challenging opportunity? Do you have experience with various IS/IT disciplines? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented person for a Client Management Specialist position.
You will coordinate software packaging requests for Global Applications, Market Applications, Build Applications, security updates, and Hotfixes between GLOBE Technology Solutions, Markets, and 3rd party provider; Participation in the definition of company software packaging standards and North America IT Standards Review Board. You will collaborate with team lead, project managers and the markets to provide expertise, recommendations, and estimates during project discovery meetings. You will deliver required tasks within the established project timelines. You will participate in and drives projects at the market, regional and global level. You will proactively work to improve processes, services, and team performance by taking the initiative to recognize areas of improvement. You will identify areas of opportunity, see a problem, investigate issues, collect data and develop an action plan to implement solutions. You will use extensive experience and knowledge of solutions and processes to act as an escalation point for Field Services and market IT teams. You will also ensure solutions are implemented and maintained in accordance with Globe Security and Compliance standards and guidelines. You will provide Level 3 support for workstations, applications, office network printers, RF and Mobility. You will facilitate problem resolution by reviewing open problem tickets, troubleshooting issues, updating tickets with current information and driving the resolution process.
If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.technologypartners.net.
If I had to sum up our relationship in one word it would be quality. Quality organization, quality employees, and they help us provide a quality product.
Mary Heger, CIO & Vice President of Ameren
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