Business Solutions Sr. Specialist

St. Louis, MO

Post Date: 06/26/2018 Job ID: 137918 Job Category: IT-PM/BA

Are you looking for a new and challenging opportunity? Do you have experience managing 24/7 offshore teams? Technology Partners can help you make your next big career move a reality.



Technology Partners is currently seeking a talented person for a Business Solutions Sr. Specialist position.



What You Will Be Doing:

You will ensure a successful rollout of GLOBE ISIT Solutions across the AMS NA region, according to the GLOBE T&P OMP and Functional T&P Roadmap. You will have active participation in GLOBE functional networks (GFN) to support the functional end to end solution requirements. You will act as a reference for the specific area (QA, Manufacturing or AMM) for GLOBE T&P. You will lead the roll out of GLOBE Solutions across AMS NA. You will actively drive and coach markets to anticipate and to continuously improve GLOBE Solution usage. You will train and guide the offshore team to efficiently solve ticket issues, to drive optimization and simplification of support organization to drive out waste. You will coordinate configuration and market testing, ensures quality (relevancy and accuracy) of test scripts. You will participate in market project teams for business process improvement projects and/or business requirements. You will be a strong improvement proposal force into our internal and external procedures and ways of working. You will mentor Specialists and new team members.



What We Are Looking For:

  • University degree OR applicable business experience

  • Functional experience in Quality Management, Production or Engineering / Maintenance

  • Experience with SAP Solutions, including testing and, ideally, configuration in an Operations environment

  • Business Excellence (Continuous Improvement) experience in an Operations environment

  • Experience in supporting global businesses. Preferred experience would be managing 24/7 offshore teams (multiple service levels - 1,2,3). Near shore support is good.

  • Experience negotiating contracts with service providers

  • Preferred - Six Sigma (Green or Black belt). PMO Certification would be a plus



If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:



  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program



Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!



Looking for more opportunities with Technology Partners?


Check out jobs.technologypartners.net.



Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Sheri Cordingley


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