St. Louis, MO
Are you looking for a new and challenging opportunity? Do you have experience with transactional systems? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented person for a Business Analyst - Senior position.
You will partner with Data Analytics and Enablement in all maintenance and development of new reporting and analysis tools, and data ingest from critical systems (Salesforce, Portal, Talkdesk, JIRA,etc.). You will be responsible for the diagnosis, monitoring, and highlight of any gaps in process, critical systems, and business metrics in coordination with key stakeholders. You will be a key representative for Strategic Retail Partners with responsibility for maintaining and documenting critical business reporting rules. You will lead discussions with key stakeholders and Strategic Retail Partners. You will be responsible for specific requirements gathering, development, deployment, and monitoring of critical reports including but not limited to Sales and Operations reports and dashboards. You will be reporting tools and objectives are conceived cross-functionally, are innovative and customer-centric in nature, and provide reliable/timely access to stakeholders to drive growth and customer success. You will deploy, train and present tools and scorecards to business audiences and other members of leadership. You will proactively support master data efforts and lead data ingestion and analysis from critical source systems such as Salesforce / TalkDesk / LiveChat into Looker in partnership with Data Analytics & Engineering, becoming expert in Looker and Lookml, supporting for critical operational metrics including but not limited to paid users, activation & onboarding steps, sales & dealer hierarchy, etc. You will utilize state-of-the-art visualization tools to transition high maintenance/manual reports into efficient, easily accessible, visually appealing reports and dashboards. You will work independently in the heavy monitoring of critical Sales & Operations metrics to ensure completeness and accuracy. You will collaborate within the team and other internal stakeholders to resolve discrepancies in a timely manner and ensure root-cause analysis to prevent recurrent errors.
If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.technologypartners.net.
If I had to sum up our relationship in one word it would be quality. Quality organization, quality employees, and they help us provide a quality product.
Mary Heger, CIO & Vice President of Ameren
Find out how our outsourced helpdesk solutions can make a difference for you today.