Technical Support 1063597

St. Louis, MO

Post Date: 12/04/2017 Job ID: 136569 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with Information Technology and call center experience? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for a Technical Support position in Clayton, Missouri.

What You Will Be Doing:

You will serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues. You will design, build and/or test new systems, processes or services. You will respond to requests for new services. You will document workflow of processes within the organization. You will investigate, research and troubleshoot more complex IT related issues. You will perform new user IT training and communication of IT policies and standards. You will also perform scheduled departmental audits and report findings to management.

What We Are Looking For:

  • High School diploma or equivalent. Bachelor's degree in Computer Science, MIS, or related field preferred.

  • 2+ years of combined Information Technology and call center experience.

  • Operating system familiarity (currently Windows XP and Windows 7).

  • Working knowledge of desktop productivity software applications to provide desktop support (e.g., Microsoft Office, McAfee, SCCM applications).

  • Familiarity with installation & support of relevant hardware (i.e. Laptops, Thin Clients, Desktops, printers, etc.).

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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