St. Louis, MO
Are you looking for a new and challenging opportunity? Do you have experience with service desk or front line support with point of sale devices? Technology Partners can help you make your next big career move a reality.
Technology Partners is currently seeking a talented person for a PC Technicians position.
You will work with IT Support Analysts and Senior IT Support Analysts to understand customer software and hardware support needs in a dynamic work environment. You will resolve incoming customer incidents that have come in via the IT Service Management ticketing system. You will provide hands on and remote controlled workstation support services; provide expertise on support services when requested by peers and clients. You will do remote support for multi-peripheral devices. You will also remote support for proprietary software and hardware. You will be required to image and configure customer client computers, replacements and/or new, for preparation for shipment and installation at a customer site. You will be required to configure customer multi-peripheral devices, replacements and/or new, for preparation for shipment and installation at a customer site. You will also work closely with customer personnel, internal company resources, and/or 3rd party technical vendors through the installation, final configuration, and deployment of the computers and multi-peripheral devices. You may participate in new project deployments as instructed by management. You will have strong presence with 3rd party technical vendors and resources. You will be responsible for all work in progress assigned to ensure completion of tasks and proper communications with clients.
If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Looking for more opportunities with Technology Partners?
Check out jobs.technologypartners.net.
I am convinced Technology Partners and their team were able to save Enterprise millions of dollars on hardware upgrades.
Rick Butler, Senior Manager, Database Management of Enterprise Rent-a-Car
Find out how our database performance solutions can make a difference for you today.