Infrastructure Specialist I (Telecom)

St. Louis, MO

Post Date: 08/08/2017 Job ID: 135555 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with telephony carriers and billing services? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an Infrastructure Specialist I (Telecom) position.

What You Will Be Doing:

You will provide process training to ensure the accuracy and efficiency of operational processes supporting hardware and software telecommunication services. You will provide PBX and desktop phone support and configuration. You will support mobile device procurement and leased communications circuits (Voice and Data). You will ensure the effective, secure and regulatory compliant operation and administration of invoicing and billing systems for telephony and data services. You will actively participate in the implementation of various telecommunication projects. You will provide cost estimates and schedules in support of projects;Research new developments and trends in the telecommunication industry to maintain professional expertise including vendor and billing services. You will provide non-complex troubleshooting and repairs to telecommunication equipment and services. You will also provide financial assistance with budgetary forecasting and invoice reconciliation. You will work in ServiceNow for request fulfillment and incident management, Telesoft for invoice management, and AP Imaging for invoice reconciliation.

What We Are Looking For:

  • Bachelor of Science Degree in Computer Science, Management Information Systems, Engineering, or equivalent computer-related degree from an accredited college or university. Consideration may be given to candidates with extensive related experience without the academic requirement. Prefer experience with telephony carriers and billing services

  • Prefer experience with basic financial management (invoice processing and budget forecasting)

  • Database skills including the ability to execute and manage complex queries

  • Proficient in Microsoft Office products (specifically Excel)

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Nicole Field

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