Engineer 1 - Network (1st Shift)

St. Louis, MO

Post Date: 12/26/2017 Job ID: 136708 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience with Network Operations? Technology Partners can help you make your next big career move a reality.

Technology Partners is currently seeking a talented person for an Engineer 1 - Network position.

What You Will Be Doing:

You will be responsible for developing, modifying and implementing elements of technology to solve business problems. As an Engineer 1, you will also have the opportunity to assist in the design. You will work with a team to test, research and investigate technology and assist with the requirements gathering of the solutions. We are looking for a self-starter that will maintain established service level agreements to meet customer expectations and quality standards.

You will be responsible for monitoring and maintaining the organization's local data center, metropolitan, and global-wide area networks. You will troubleshoot network problems and assist in implementing new network solutions. You will support Internet Protocol (IP) routing, switching, load balancing, Wide-Area Network (WAN) access, and wireless technologies across a variety of network platforms.

You will be accepting incoming work through our various support channels, and then triaging, diagnosing and remediating issues that affect our business solutions and users in adherence to posted Service Level Agreements. In addition, you will be challenged to investigate, identify and resolve pervasive and/or chronic issues that negatively affect the computing environment. You will be developing temporary workarounds and permanent fixes to reoccurring network-related issues. You will provide third level support for the organization's global networks.

What We Are Looking For:

  • This work will require excellent customer service and communication skills where you will work closely with our customers, vendors and internal and external partners to achieve the desired outcomes.

  • Candidates must possess deep analytical and problem-solving skills and the ability to present findings and recommendations in a summarized format to various levels of management.

  • Enterprise-class routing, switching, load balancing and firewall solutions in the data center, cloud and across the WAN.

  • Experience troubleshooting Cisco devices, F5 ADCs, Palo Alto Firewalls is required.

  • Experience using management systems such as Infoblox NetMRI, IBMs NetCool, Splunk, VitalSuite, Cisco Prime and NetScout/Wireshark is preferred.

  • Experience performing packet captures and packet decodes is also a plus.

  • You will routinely work with peer support teams and service providers to quickly resolve complex networking problems and restore service to our customers.

If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

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Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

Tarry Gerling

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