IT Infrastructure Admin (Deskside) - Intermediate

St. Louis, MO

Post Date: 05/25/2017 Job ID: 134990 Job Category: Software Dev. - General/IT

Are you looking for a new and challenging opportunity? Do you have experience working with IT? Technology Partners can help you make
your next big career move a reality.



Technology Partners is currently seeking a talented person for an IT Infrastructure Admin (Deskside) - Intermediate position.



What You Will Be Doing:

You will monitor and update Help Desk incident and work order tickets in Remedy within Service Level Agreements. You will provide PC
services including imaging, re-core, deployment, repair, upgrade and asset management. You will provide end user software services for
Windows, iOS, Mac, Android. You will also provide dispatch service to remote users or sites (service end user at their location). You will
provide on-site support for network, server, hardware upgrades or projects at site. You will manage and report inventory at the site (Server
room equipment, PC, accessories, mobiles, tablets etc.). You will liaison with facility service providers for maintenance of A/V, UPS and
Printers. You will deliver prepared training to users at sites for new equipment and software. You will have the ability to travel to remote
sites as needed (scheduled or on-demand). Must have clean, full valid driving license. You will also work off hours if needed.



What We Are Looking For:

  • Must have both outstanding verbal and written English communications skills.

  • PC Hardware, peripheral, mobile devices, printer, networking and support experience.

  • Knowledge and understanding of system management services (i.e. Altiris, MS SMS)

  • Client focus: Identifies and satisfies the needs of external and internal clients. Continually pursues ways to provide value-added
    solutions.

  • Builds relationships and trust with clients.

  • Results orientation: Fosters a sense of urgency, identifies and overcomes obstacles. Balances the big picture with day-to-day
    activities/issues for their technology. Persistent in the pursuit of results.

  • Communications: Creates an environment that fosters open, frank communications. Clearly expresses oneself orally and in writing.
    Listens carefully, solicits other opinions. Handles questions well in highly visible, challenging situations.

  • Team Orientation: Works cooperatively with others. Encourages participation. Values the contribution of all team members.

  • Problem solving: Makes sound, timely decisions. Evaluates short and long term impact of decisions.



If this position sounds like you, WE SHOULD TALK! We realize our people are our most valuable asset, that is why
we offer the following benefits:



  • Health, Dental, and Vision insurance

  • 401(k) retirement plan

  • Long and Short-Term disability

  • Life insurance

  • Direct deposit

  • Referral program



Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!



Looking for more opportunities with Technology Partners?


Check out jobs.technologypartners.net.



Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion,
sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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